SoftBank Telecom Corp.

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Information Security Policy

[Note]
  • *Please note that this document is an unofficial translation and was prepared for reference purpose only. The original release is in Japanese.

SoftBank Telecom Corp. (hereafter “SBTM”) has developed “Information Security Policy” in order to always get the trust of society including our customers by taking drastic and high-level measures against the risk of information leakage.
SBTM intends, from now on, to comply with “Information Security Policy” and “Personal Information Protection Principles (privacy policy)” as separately indicated and maintain information security by protecting information assets from various threats and by properly handling them.

Application of Information Security Policy

  1. Buildup of information security management structure
    Build up a highly secured information security management structure to gain the society's confidence at any time through making every possible effort to protect all information assets held by SBTM as well as complying with the information security-related statutes and other rules.

  2. Assignment of “Chief Information Security Officer”
    Set up Information Security Committee as well as assign “Chief Information Security Officer (CISO)”, which enables SBTM to take proactive actions to have accurate visibility of the company-wide information security status and to promptly take necessary measures.

  3. Development of information security-related company rules
    Develop company rules based on Information Security Policy to demonstrate the clear policy for not only the personal information but also information assets in general as well as internally and externally keep everyone informed about SBTM's tough stance against the information leaks.

  4. Development/enhancement of audit structure
    Further develop the structure which enables SBTM to carry out internal audits of compliance with Information Security Policy, the company rules and other relevant rules. In addition, SBTM makes every possible effort to continue external audits to obtain more objective evaluation. SBTM will prove that all of its employees etc. comply with Information Security Policy.

  5. Implementation of system with full information security measures
    Implement a fully protected system against unauthorized access to, leaks, modification, loss, destruction or hindered use, of the information assets. As preventive measures, SBTM gets involved in this issue with the view to completely manage access to data or systems such as working in a highly secure area, preventing unauthorized users from accessing data base or granting access based on the “principle of need to know*”.

    [Note]
    • *Principle of need to know: Principle “only tell the people that need to know the information, not telling them to people who do not need to know”.
  6. Enhancement of information security literacy
    Ensure that the employees etc. are given security education/training and that all people engaged in SBTM's information assets perform activities with the information security literacy. In addition, SBTM will continue providing its employees with education/training to cope with ever-changing circumstances.

  7. Strengthened management structure of outsourcing agents
    Request outsourcing agents to keep a security level which is the same or more than that of SBTM by fully examining eligibility of the outsourcing agents when outsourcing operations. In addition, SBTM intends to continuously review the outsourcing agents to reinforce contracts' terms with intent to confirm without interruption that the security level is adequately maintained.

Coverage of Information Security Policy

“Information assets” covered by this policy are information obtained or known in the ordinary course of SBTM's business and all the information held by SBTM for its business. All of SBTM's “Directors, employees and temporary staffers” who are engaged in handling and controlling these information assets as well as “outsourcing agents and their employees” who deal with SBTM's information assets must comply with Information Security Policy.

Supplementary provisions

  • This Information Security Policy shall be enforced from July 1, 2002.
  • Revised on June 18, 2004
  • Revised on October 1, 2006
  • Revised on December 25, 2006
  • Revised on April 1, 2013

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